
Pharmacovigilance
Our Safety vigilance Unit provides a wide range of services, including:
- Preparation of the Safety Data Exchange agreement (SDEA) or Safety Management Plan (SMP) for open-label and blinded studies
- Collection, assessment and reporting of Adverse Events (AEs) originating from clinical studies
- Query management and follow-up
- MedDRA coding
- Set up and implementation of a validated eSafety tool module for the collection and reporting of AEs, SAEs, Pregnancy cases and Product Quality Complaints through electronic systems
- SAE Reconciliation Process
- SUSAR Submission through the Eudravigilance database
- SUSAR submission to local regulatory authorities through our subsidiaries
- Management of SUSARs Line Listing: list drafting and distribution
- Development and submission to the Health Authorities (safety report) of Development Safety Update Reports (DSURs)
- Wide experience in European regulatory requirements for pharmacovigilance (Regulatory intelligence)
- Medical Review
Pharmacovigilance in clinical studies
Pharmacovigilance post marketing
- Preparation of the Safety Data Exchange agreement (SDEA) or Safety Management Plan (SMP)
- Participation in Safety Advisory Board
- Case processing (ICSRs) and reporting
- Management of local literature screening
- Pharmacovigilance Business Continuity on holidays
- Medical Review

- Preparation of the Safety Management Plan (SMP) for Medical Device (In-Vitro Diagnostics Device -IVD- and Medical Device -MD-)
- Management of Medical Device safety information (-IVD and MD) from Clinical Investigation and Post-Marketing Surveillance
- Processing of a Medical Device Incident (MDI), Adverse Device Effects (ADEs) and Deficiency
- Reporting of MDI/ADE to the Regulatory Authorities
- MDI/ADEs reconciliation
Medical device vigilance and surveillance

Phytovigilance
- Preparation of the Safety Data Exchange agreement (SDEA) or Safety Management Plan (SMP)
- Collection, assessment and reporting of Adverse Events (AEs)
- AE Reconciliation Process